Terms of Service

30 March 2026

1. General provisions

  1. These Terms of Service set out the rules for using the website available at https://sdkgdynia.pl/, including its Polish and English language versions and, in particular, the following functionalities:
  2. browsing the offer of the school, courses and training programmes,
  3. using the contact form,
  4. subscribing to the newsletter,
  5. registering and maintaining a user account,
  6. logging into a user account,
  7. expressing interest in a course or training programme and submitting enrolments for available dates.
  8. The service provider and operator of the Website is Studium Doskonalenia Kadr Uniwersytetu Morskiego w Gdyni spółka z ograniczoną odpowiedzialnością, with its registered office in Gdynia, ul. Morska 83, 81-222 Gdynia, Poland, entered in the National Court Register under KRS number 0000117143, NIP 9581278752, REGON 191703911.
  9. The Service Provider may be contacted, in particular, at sdk@umg.edu.pl and by phone at +48 58 620 52 78.
  10. These Terms constitute terms for the provision of electronic services within the meaning of the applicable Polish legislation on electronic services.
  11. By using the Website, the User accepts these Terms to the extent relevant to the action performed. Newsletter subscription requires separate consent, and personal data are processed in accordance with the Privacy Policy.
  12. With respect to training or educational services, detailed information regarding a given course, training programme, date, price, availability, entry requirements and documents required from a participant is provided on the relevant offer page or before the contract is concluded.

2. Definitions

For the purposes of these Terms, the following definitions shall apply:

  1. Website – the website available at https://sdkgdynia.pl/, including all subpages and language versions.
  2. Service Provider – the entity indicated in Section 1(2).
  3. User – any person using the Website.
  4. Account – an individual user panel created after registration and protected by login credentials and password.
  5. Consumer – a natural person acting for purposes outside their trade, business or profession.
  6. Entrepreneur with consumer rights – a sole trader who benefits from consumer protection under applicable law.
  7. Electronic Service – any service provided electronically by the Service Provider through the Website.
  8. Training Service – a course, training programme, qualification programme, recruitment process or another educational service presented on the Website and offered by the Service Provider.
  9. Order/Application – the User’s declaration aimed at entering into a contract for a selected Training Service or expressing interest in such service, depending on the mechanism available on the Website.

3. Types and scope of electronic services

  1. Through the Website, the Service Provider provides the following free electronic services:
  2. making available information about its educational and training offer,
  3. operating the contact form,
  4. enabling newsletter subscriptions,
  5. maintaining and operating an Account,
  6. enabling login, password reset and account management,
  7. enabling a User to apply for or enrol in a course, training programme or recruitment process.
  8. The User may also conclude a contract for a selected paid Training Service through the Website where such option is provided for a given offer.
  9. The Website has an informational and service-related nature. Browsing content does not require an Account.
  10. The Service Provider may publish and send information related to training dates, available places, formal requirements, required documents and organisational matters connected with the performance of services.

4. Technical requirements

  1. Proper use of the Website requires:
  2. a device with Internet access,
  3. an up-to-date web browser supporting cookies and JavaScript,
  4. an active e-mail address, where registration, login, password recovery, enrolment or contact is involved.
  5. The Service Provider uses reasonable efforts to ensure that the Website operates continuously, securely and as intended; however, uninterrupted availability is not guaranteed.
  6. The Service Provider may carry out technical, maintenance or development work that may temporarily limit access to selected functionalities.

5. Rules of use of the Website

  1. The User shall use the Website in accordance with the law, good practice and these Terms.
  2. In particular, the following is prohibited:
  3. providing unlawful content,
  4. taking actions that may disrupt the operation of the Website,
  5. attempting to gain unauthorised access to accounts, data or infrastructure,
  6. impersonating other persons or entities,
  7. using the Website for unsolicited commercial communication.
  8. The User is responsible for the truthfulness and accuracy of the data provided in forms and during registration.
  9. If the User acts on behalf of a legal person, organisational unit or another natural person, the User declares that they are authorised to do so.

6. User account

  1. Creating an Account is voluntary, but it may be necessary to enrol in selected courses or training programmes.
  2. Account registration requires the data indicated in the registration form, in particular first name, last name, e-mail address, phone number and password.
  3. The User shall:
  4. provide accurate and up-to-date data,
  5. keep the password confidential,
  6. not make the Account available to third parties.
  7. The User may request deletion of the Account at any time, provided that deletion of the Account does not affect the validity of previously concluded contracts or the Service Provider’s obligation to retain data where required by law.
  8. The Service Provider may temporarily block an Account or request explanations if it has justified grounds to suspect a breach of these Terms, security rules or applicable law.
  9. If the Account is permanently deleted due to the User’s fault, the User shall not be entitled to compensation on that basis unless mandatory law provides otherwise.

7. Contact form and newsletter

  1. Use of the contact form requires the data marked as mandatory. Failure to provide them may make it impossible to handle the message.
  2. By sending a message through the contact form, the User confirms that the provided data are correct and that the content of the message does not infringe the law or third-party rights.
  3. Newsletter subscription is voluntary and requires separate consent.
  4. The User may unsubscribe from the newsletter at any time by using the unsubscribe link in the message or by contacting the Service Provider.
  5. Sending a contact form or newsletter form does not automatically result in the conclusion of a contract for a Training Service.

8. Rules for enrolment in courses, training programmes and other services

  1. Information published on the Website about courses, training programmes, qualification programmes and educational services constitutes an invitation to conclude a contract unless the offer expressly states otherwise.
  2. The User may apply for participation in a service through a form, an Account, direct contact with the Service Provider or another mechanism made available on the Website.
  3. A contract for a paid Training Service is concluded when the User receives confirmation that the application or order has been accepted by the Service Provider, unless a different moment of conclusion is expressly stated.
  4. The Service Provider may make confirmation subject to:
  5. availability of places,
  6. fulfilment of formal or substantive requirements,
  7. submission of required documents,
  8. payment within the specified time.
  9. If a given service requires additional participant data, qualification documents, certificates, invoice data or other organisational information, the User shall provide them within the deadline indicated by the Service Provider.
  10. Failure to provide the required data or documents may result in refusal of participation or cancellation of the application.
  11. Recruitment to the school or other admission procedures may be subject to additional rules, deadlines and requirements set out separately on the Website.

9. Prices, payments and invoices

  1. Prices stated on the Website are gross prices unless expressly stated otherwise.
  2. The settlement currency is, as a rule, Polish zloty (PLN), unless a given offer states otherwise.
  3. Available payment methods, payment deadlines and any prepayment conditions are specified before an order is placed or in the confirmation message.
  4. If payment is handled online, the payment operator is TPay, and the transaction is also governed by that operator’s terms and conditions and privacy policy.
  5. The Service Provider may issue an invoice in accordance with applicable law on the basis of the data provided by the User.
  6. Failure to make payment on time may result in cancellation of the application or refusal to reserve a place.

10. Performance of training services

  1. Training Services may be open or closed, on-site or, where explicitly stated in the offer, provided remotely.
  2. The place, date, schedule, programme, language, number of places and participation requirements are specified in the relevant offer or in information provided to the User.
  3. The Service Provider may contact the User by phone or e-mail regarding organisational matters connected with the performance of the service.
  4. The User is obliged to attend the classes at the date and place indicated by the Service Provider and to meet the participation requirements resulting from the service description.
  5. Absence of the participant, missing required documents or failure to meet formal requirements may make participation impossible, without prejudice to rights arising from mandatory consumer protection provisions.

11. Withdrawal, cancellation and date changes

  1. A Consumer and an Entrepreneur with consumer rights may withdraw from a distance contract within 14 days from the date of conclusion, unless a statutory exception applies.
  2. In order to exercise the right of withdrawal, a clear statement must be sent electronically or in writing to the Service Provider’s contact details.
  3. If the Consumer expressly requests that performance of the service begin before the withdrawal period expires, the Consumer acknowledges that, after the service has been fully performed, the right of withdrawal may be lost to the extent provided by law.
  4. In the event of an effective withdrawal, the Service Provider shall refund the payments received without undue delay and no later than within 14 days from receipt of the withdrawal statement, using the same method of payment unless the User expressly agrees otherwise.
  5. The User may also cancel participation after the withdrawal period by contacting the Service Provider. Refund rules in such case result from the offer description, individual arrangements or mandatory law.
  6. If the User fails to attend the training or does not meet participation requirements without an effective withdrawal or agreed cancellation, the fee may be non-refundable unless the offer, separate arrangements or mandatory law provide otherwise.
  7. The Service Provider may cancel the service or change its date for important reasons, including organisational, technical, safety-related reasons, force majeure or an insufficient number of participants.
  8. If the service is cancelled by the Service Provider, the User may choose between:
  9. participation on a new date, if proposed and accepted,
  10. a refund of the paid fee.
  11. The Service Provider is not liable for indirect costs incurred by the User unless such liability arises from mandatory law.

12. Complaints

  1. The User may submit complaints concerning the operation of the Website or the performance of Electronic Services.
  2. A complaint should contain at least:
  3. data identifying the User,
  4. a description of the problem,
  5. the User’s request,
  6. where possible, the order number, event date or other information facilitating identification of the matter.
  7. Complaints may be submitted:
  8. by e-mail to sdk@umg.edu.pl,
  9. in writing to the registered office of the Service Provider.
  10. Complaints are handled without undue delay, no later than within 14 days from their receipt. If handling within this time is not possible, the Service Provider shall inform the User about the reason for the delay and the expected date of response.
  11. A Consumer may use out-of-court dispute resolution methods where available and legally permissible.

13. Personal data and cookies

  1. The rules for processing personal data and using cookies are set out in the Privacy Policy available on the Website.
  2. Personal data provided in connection with registration, contact, newsletter subscription, enrolment or contract performance are processed in accordance with applicable law, including the GDPR.

14. Intellectual property

  1. Rights to the Website, its layout, graphic elements, marks, texts, photographs, training materials, databases, documents and other content belong to the Service Provider or third parties cooperating with the Service Provider.
  2. Use of the Website does not mean that the User acquires any rights to such content.
  3. Without prior consent of the rights holder, it is prohibited in particular to copy, distribute, modify or use the content of the Website for commercial purposes, except where permitted by law.

15. Liability

  1. The Service Provider shall be liable for the provision of Electronic Services in accordance with these Terms and applicable law.
  2. To the fullest extent permitted by law, the Service Provider shall not be liable for:
  3. consequences of the User providing false, incomplete or outdated data,
  4. inability to use the Website for reasons attributable to the User,
  5. consequences of force majeure,
  6. technical interruptions, failures or unavailability of third-party services where they could not have been prevented despite due care.
  7. Nothing in these Terms excludes or limits any Consumer rights granted by mandatory law.

16. Amendments to the Terms

  1. The Service Provider may amend these Terms for important reasons, including:
  2. changes in law,
  3. changes in the Website’s functionalities,
  4. changes in the Service Provider’s details,
  5. the need to clarify the provisions of these Terms.
  6. The amended Terms shall be published on the Website.
  7. Contracts concluded before the amendment shall be governed by the version applicable at the time of conclusion, unless the law provides otherwise or the parties agree otherwise.
  8. In the case of Users with an Account, material changes may also be communicated by e-mail.

17. Final provisions

  1. These Terms shall be governed by Polish law, subject to mandatory consumer protection provisions that cannot be excluded by contract.
  2. Any disputes shall be settled by competent common courts in accordance with generally applicable law.
  3. If any provision of these Terms is found invalid or ineffective, this shall not affect the validity of the remaining provisions.
  4. These Terms enter into force on the date of publication on the Website.

In the event of inconsistencies resulting solely from translation, the Polish language version may be treated as the reference version, unless mandatory law provides otherwise.

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